Polk County Jail Overview
Polk County Jail is operated by the Polk County Sheriff's Office detention division. The jail is at 1985 NE 51st Place in Des Moines and serves as the county's adult booking and detention center. It holds adults arrested by Des Moines Police, the Sheriff's Office, suburban police agencies, Iowa State Patrol, probation officers, and other agencies that lodge people in Polk County. The jail population includes pretrial defendants, people serving local sentences, people awaiting transfer, and some people held for federal or immigration purposes. Those groups do not all appear in the same public lookup system.
The current jail opened on November 1, 2008. County materials describe a 325,000-square-foot direct-supervision facility on a 40-acre site north of Des Moines. Direct supervision means detention staff work in closer contact with housing units than in older linear jail designs. The jail has on-site kitchen, laundry, and medical services, and the county describes the building as the largest facility of its kind in Iowa. The jail has 1,500 beds and the official detention page says it can expand by 1,000 additional beds for projected inmate-population growth.
Transportation is a formal jail function. Polk County says transportation staff move inmates to outside medical appointments, state institutions, and other agencies around Iowa and the country when a person has pending Polk County charges. That transfer function is one reason a person may show on the jail roster briefly, disappear after a move, and then need a state or federal locator.
Polk County Jail Population
The Polk County Jail Analytics Dashboard gives a public monthly view of jail population trends, bookings, releases, offenses, demographics, and length of stay. Dashboard source data carried a refresh timestamp of June 1, 2026. For April 2026, the dashboard listed 1,170 total people in custody, 1,033 non-federal people in custody, a 1,021 monthly average, 156 sentenced people, 894 unsentenced people, and 137 federal people. The total was below the jail's 1,500-bed rated capacity, but the count includes several custody categories.
The same dashboard reported 1,537 releases in May 2026 and showed that most listed people were unsentenced rather than serving a local sentence. May 2026 arresting-agency counts show how countywide the jail intake stream is: Des Moines Police accounted for the largest number of bookings, followed by the Sheriff's Office, West Des Moines Police, Ankeny Police, Urbandale Police, Altoona Police, Iowa State Patrol, 5th Judicial or probation, and other local agencies.
The dashboard is a useful population source, but it is not the same as the inmate roster. The dashboard explains aggregate jail trends. The current inmate listing and booking lists are the person-level lookup tools.
The county-linked analytics dashboard shows the public jail population trends as a monthly view. The screenshot below comes from the Polk County Jail Analytics Dashboard, which is the source for the population, booking, release, offense, and demographic measures used here.
Use the dashboard for jail population context, then use the roster portal or jail phone for a specific person's custody status.
Look Up Polk Jail Inmates
The correct first stop for most adults held at Polk County Jail is the Polk County Inmates portal. The portal links current inmates, bookings during the previous 24 hours, prior-date bookings, releases during the previous 24 hours, prior-date releases, and a released-inmate search covering the previous 365 days. The current list is free and does not require a login. A View link opens the inmate detail page, which may show a booking photo, IowaVINE link, inmate number, booking number, holding location, arrest agency, bail fields, court case number, and charges.
- Open the Polk County Inmates portal and choose Current Inmates if the person should still be in sheriff custody.
- Check Bookings Previous 24 Hours and Bookings Prior Date for a recent arrest that may not be easy to find by current list alone.
- Open View on the matching record and compare name, age, booking date, holding location, arrest agency, case number, and charges.
- Use the released lists or released-inmate search if the person has left jail custody within the county's public search period.
- If the person has federal charges, a prison sentence, or immigration custody, check the proper locator and call the jail.
Polk County gives an important limit: inmates with federal charges are not listed in the public portal. Absence from the roster is not proof that the person is free. It can mean federal custody, ICE detention, transfer to state prison, release to another agency, a data lag, or a sealed or confidential setting. For a sentenced state prisoner, use Iowa DOC Offender Search. For federal prison custody, use the BOP Inmate Locator. For immigration custody, use the ICE Online Detainee Locator and the facility phone.
Polk County Jail Contact
Use the jail phone for basic custody and facility questions, especially when the roster limit for federal-charge inmates may apply. Use the Sheriff's Office records request channel for booking records, photos, incident reports, dispatch logs, audio, video, or other law-enforcement records that are not available from the inmate portal. Public lobby hours on the official detention page are Monday through Friday, 8:00 a.m. to 4:00 p.m.
Polk County Jail
1985 NE 51st Place
Des Moines, IA 50313
(515) 323-5400
Public lobby Monday-Friday, 8:00 a.m.-4:00 p.m.
Sheriff Records Requests
5995 NE 14th Street
Des Moines, IA 50313
(515) 286-3313
Attention: Jerry Noble, normal business hours
Polk Jail Visits
Adult jail visitation runs through ICSolutions. Visitors must register at least 24 hours in advance, and a lobby kiosk is available for public registration and scheduling. The county schedule allows one on-site visit and one remote visit at no cost per week, while inmates may receive up to five remote visits per day. Remote public visits are generally available every day from 8:30 a.m. to 9:30 p.m., with daily blackout periods when visits are not offered.
| Visit Type | Days | Hours |
|---|---|---|
| On-site public | Sunday | 8:30-10:30 a.m.; 12:30-2:30 p.m. |
| On-site public | Monday-Thursday | 8:30-10:30 a.m.; 1:00-2:30 p.m. |
| On-site public | Friday-Saturday | No on-site public visitation located on county schedule |
| Remote public | Sunday-Saturday | 8:30 a.m.-9:30 p.m. |
| Blackout times | Daily | No visits 11:00 a.m.-noon, 3:00-4:00 p.m., 5:00-6:00 p.m. |
Visits are monitored and recorded except for approved confidential professional visits. Visitor ID is required, minors must be supervised, and no recording, streaming, or screenshots are allowed. Professional visitation has separate in-person and after-hours non-contact windows. Attorneys and other professional visitors should verify the current schedule through the county or ICSolutions before traveling.
The county links the ICSolutions Polk County Sheriff visitor page for video visitation setup and scheduling. The screenshot below reflects that officially linked vendor route.
Check the inmate's custody status before scheduling because release, transfer, court transport, discipline, or housing status can affect visitation.
Polk Jail Mail and Money
Jail mail must come through the United States Postal Service. The sender must include a complete name and return address, or the jail says the mail will be returned. The county mail format is the inmate's complete name, Polk County Jail, 1985 NE 51st Place, Des Moines, IA 50313-2517. Photos are limited by jail rules: up to five photos in inmate possession, 4 by 6 inches or smaller, no Polaroids, and mailed rather than hand delivered.
| Service | Provider or Rule |
|---|---|
| Mail address | Inmate complete name, Polk County Jail, 1985 NE 51st Place, Des Moines, IA 50313-2517 |
| Phone and video | ICSolutions; customer care (888) 506-8407 |
| Remote visit cost | $0.25 per minute; at least $6.25 in prepaid account for a remote visit |
| Domestic call rate | $0.15 per minute from county notice |
| Commissary and care packs | Access Corrections catalog linked by the county |
Commissary deposits and care packs are handled separately from phone funds. The jail links Access Corrections for commissary account deposits and care pack purchases, while ICSolutions handles phone, video, messaging, and related prepaid accounts. A mailed money order, cashier check, or Western Union channel had no processing charge in the county notice, while credit-card processing fees may apply by live agent, online, or IVR route.
Polk Jail Booking
Booking at Polk County Jail creates the public jail record when the person is listed. The roster can show name, inmate number, age, physical descriptors, holding location, booking number, booking date, case number, case date, arrest agency, bail amount, bail type, and charge rows. The booking lists show Active or Inactive status for recent bookings. Active usually means the booking is still active on that list; inactive means the person is no longer active on that booking list or status has changed.
After arrest, the Polk County Attorney criminal justice FAQ says the person charged must be brought before a judge within 24 hours. At initial appearance, the judge advises the person of rights, reviews probable cause, and sets bond or release conditions. Formal case disposition is not provided by the Sheriff's Office. Court outcomes, amended charges, pleas, dismissals, and sentences must be checked through Iowa Courts Online or the Polk County Clerk of Court. For a broader roster walkthrough, use Polk County jail inmate records.
About Polk County Jail
Polk County Jail is more than a booking counter. Official materials describe jail programs, volunteer services, religious support, education groups, substance-abuse education, a release handbook, a clothing closet, and bus tokens for indigent inmates upon release. The detention page also notes a Bridges of Iowa partnership that began in 2012, when unoccupied jail space was used for an out-of-custody substance-abuse treatment program aimed at lowering repeat offending.
ICE also lists Polk County Jail as an immigration detention facility, and official research confirmed detainee-information calls through the jail phone between 8:00 a.m. and 4:00 p.m. The county inmate portal's federal-charge exclusion makes this point practical. A federal or immigration detainee may be physically housed at the jail while not appearing in the public county inmate listing. That is why federal, ICE, and jail phone checks matter when the person is missing from the roster.
Note: Confirm custody, housing, visitation, and account rules with Polk County Jail before traveling or sending money.